Process Management 101

  • Training a new employee
  • Sending out an email newsletter
  • Hiring outside contractors
  • Writing a press release
  • Adding new leads to your CRM

What is business process management?

What ISN’T business process management?

The origins of process management

What are the different types of processes?

What are the benefits of business process management?

Who is involved in managing business processes?

How do you get started with process management?

Final takeaways



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Business Management Consultant providing Interim COO and Interim CMO services.